We Work With All Insurance Companies
Dealing with the aftermath of an accident is stressful enough without having to navigate complicated insurance paperwork. At Lone Star Paint & Body in Lewisville, TX, we act as your dedicated partner and advocate throughout the entire repair process. We have extensive experience working with all major insurance carriers and smaller local providers alike.
Our team is committed to ensuring that your insurance company understands the full extent of the damage so that your vehicle can be restored to its pre-accident condition using safe, industry-approved methods.
Our Streamlined Insurance Process
We take the burden of coordination off your shoulders. When you choose Lone Star, we provide:
- Direct Coordination: We communicate directly with your adjuster to provide detailed estimates and documentation of necessary repairs.
- Supplement Handling: If we discover hidden damage after the repair has begun, we handle the supplemental claim process with your insurer to ensure those costs are covered.
- Accurate Documentation: We provide clear, professional estimates that meet insurance industry standards, facilitating faster approval for your repairs.
- Towing & Pickup: We offer complimentary pickup and towing services for qualified repairs to get your vehicle to our shop safely.
Why Experience Matters in Claims
Not all body shops understand how to advocate for the customer during a claim. Because we are I-CAR Platinum Certified, we know exactly what is required to repair your car safely and according to manufacturer standards. We won't cut corners to satisfy an insurance company's bottom line; our priority is your vehicle's safety and your total satisfaction.
Our commitment to excellence is why we offer a lifetime warranty on all work, regardless of which insurance company is paying for the repair.
Frequently Asked Insurance Questions
Do I have to go where my insurance company tells me?
No. In the state of Texas, you have the right to choose the repair facility you trust. Lone Star Paint & Body works with all insurance companies to provide the high-quality repair you deserve.
What if the estimate from the insurance company is lower than yours?
This is common. Insurance adjusters often provide a visual estimate that doesn't account for hidden damage. We work with them through the "supplement" process to ensure the full cost of a safe, correct repair is covered.